Our experienced engineers handle everything from the simplest fault to component-level repair. Diagnostics come first on every job, so you always know what's wrong and what it costs before work begins. Screen and DC socket repairs carry a six-month guarantee.
In-depth hardware testing plus a manual check by a technician. You receive a report and a quote to correct anything found.
Book itA full day's servicing. Malware, error messages and anything affecting normal operation eradicated, then a cosmetic clean.
Book itReturned with a fully activated copy of Windows, all outstanding updates and a basic software set. Tailored installs at no extra cost.
Book itDead pixels, lines, cracks or flickering. No-obligation quote first, and a six-month guarantee against future failure.
Book itIntermittent charging, short battery life or burning smells usually mean a loose charging point. Six-month guarantee.
Book itFormatting faults, undetected devices or dropped drives. A technician examines the device and advises a course of action.
Book itThere's nothing more frustrating for a business than IT that doesn't work. We've supported over 5,000 business clients across the West Midlands — from small enterprises to national industrial and technology firms. We listen first, then tailor a package to what you actually need.
An address that matches your business. We register the domain, set up mailboxes and migrate your existing mail across.
Learn moreOffice fit-outs, cabling and server moves, plus ongoing management once it's in. Engineers travel to site.
Learn moreCoverage that holds up across a whole premises under real load — not a single router doing its best from a cupboard.
Learn moreOffsite backup, checked rather than assumed, so a failed drive or a ransomware hit doesn't become a closed business.
Learn moreEndpoint protection and encryption properly configured and monitored across your estate, not just installed and forgotten.
Learn moreA site that matches the business, built and hosted alongside your email so there's one number to ring when anything breaks.
Learn moreThe same engineers who look after national accounts look after the family computer. Support contract holders get callouts dealt with within 24 to 48 hours at no charge, and hardware or software installs typically turn around in one to two days when parts are in stock.
Updates, security, backups and priority booking. Callouts within 24 to 48 hours at no additional charge.
Learn moreBuilt or sourced to spec, set up, files transferred, handed over ready to work. Upgrades to existing machines too.
Learn moreAdvice on what actually suits the work you do, sourced at a fair price and configured before you take it home.
Learn moreProper protection set up correctly, with removal of anything already on the machine before we start.
Learn moreStart a session and we'll take a look without you leaving the house. Often the fastest route to a fix.
Start a sessionA few words from customers around Sutton Coldfield and the wider West Midlands.
★★★★★Patient and experienced local specialists. I was collecting our new laptop and overheard Pete giving fantastic advice to a local pensioner about his computing and printing needs. This shop is the only place we go for hardware and software issues — Nick and the team go the extra mile for us all.
★★★★★I've been coming here for years but haven't left a review until now, because you don't really know a company until you see how they handle it when things go wrong. It took years to finally hit a bump in the road, and when we did it was resolved in the most professional manner. Highly recommended.
★★★★★Anyone who has computer issues or just needs advice, please try The Computer Store. The staff are pleasant and very helpful. My shopping experience with them has been nothing but joyful.
★★★★★I don't often feel the need to review businesses, but the service I received compelled me. Following a broken iPad screen I found The Computer Store to be great value as well as offering a high quality repair. Thanks.
The Computer Store specialises in home and business ICT support, quality hardware, and repairs. We work on behalf of some of the largest industrial, IT, commercial and technology companies in the country, alongside small and medium-sized businesses — and the person who's just walked in with a laptop that won't start.
Since opening we've built a large customer database and a wide range of expertise. Everyone gets the same engineers, the same honesty about what's worth fixing, and the same explanation in language that makes sense.
Talk to usDescribe the problem in your own words. We'll come back with what we think it is and what it'll cost.
Monday – Friday: 9am – 5pm
Saturday & Sunday: Closed
Start a remote session and we'll take a look without you leaving the house.
Remote Support